Not sure if anyone’s been in the same boat, but we’ve been losing new users because ID verification was way too slow. Has anyone found a way to make the process easier without taking risks?
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How remote identity proofing helped us save onboarding time
How remote identity proofing helped us save onboarding time
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User expectations are wild nowadays — if verification takes more than a few minutes, they just move on. It’s crazy how fast you have to be to stay competitive now.